Privacy Policy

1. Introduction

Welcome to Shanthamma Tours and Travels. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our cab booking services, and tell you about your privacy rights.

2. The Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you to facilitate your bookings. This includes:

Identity Data: First name, last name, title.
Contact Data: Billing address, pickup/drop-off addresses, email address, and telephone/WhatsApp numbers.
Transaction Data: Details about payments and other details of rides and services you have purchased from us.
Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To register you as a new customer and manage your booking.
To process and deliver your cab ride, including managing payments and communicating regarding delays or driver details.
To manage our relationship with you, including asking you to leave a review or providing customer support.
To improve our website, services, marketing, and customer experiences.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, drivers, and agents who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

6. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Shanthamma Tours and Travels
242, 1st Cross, Ulasappa Road, Kammanahalli, Bangalore – 560084
Phone: +91 77950 02575
Email: shanthammatoursandtravels@gmail.com